Frequently Asked Questions
Everything you need to know about shopping with Choix.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How can I return an item?
You can return any unworn item with original tags within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
Choix accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible installment options.
How do I find the right size?
Each product page features a detailed size guide. We recommend comparing your measurements against our chart to ensure a perfect fit every time.
Are your materials sustainably sourced?
At Choix, we prioritize ethical production. Over 70% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.